There are so many new people that have joined the supply chain profession and a lot of them don’t know what they don’t know.
Which is why from time to time I will post an image which is easy to read and mostly does not require any further explanation.
My 4 friends have helped me a lot over the years. 3 of these are very well know. Gembutsu is rarely mentioned. When taking a course they might refer to this stage as current state. Collect the data without making assumptions.
This is a critical stage of the process. Remember that you shouldn’t have an outcome in mind when conducting Gembutsu. Your perceived solution might taint your viewpoint and the research being conducted. You then may end up with a future state that misses the needs and requirements.